LINKBUDS

Recenzije proizvoda

346

4.4 na temelju 346 recenzija kupaca

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Napomena: recenzije proizvoda mogu obuhvaćati različite varijante proizvoda. Neke varijante, usluge i/ili značajke proizvoda navedene u recenzijama proizvoda možda nisu dostupne u svim državama.

Najkorisnije pozitivne
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Fits My Needs

WFL900/W 2022.04.18 autor seximarilyn (SAD)

Sony LinkBuds have a unique and innovative open ring, donut-shaped design that allows you to hear the outside world in addition to your music. Included in the box, are a handful of detachable silicone ear fins of different sizes. After some experimentation, I found the fins that fit my ears best. The lightweight buds feel soft but are still quite durable. Even after several straight hours of wearing, the compact and discreet buds felt very comfortable in my ears. Despite the buds small size, they deliver strong audio quality with a well-balanced, crisp and clear sound. However, the bass could be a bit deeper. The battery life of 5.5 hours on a single charge is good but not great. The voice call quality is suberb with excellent clarity. I love the ear-detection sensors that automatically pause my music when I remove a bud from my ear, and then resumes the music when I put the bud back in my ear. I also appreciate the buds' Wide Area Tap feature which allows me to tap my cheek to control playback. Although, these water-resistant buds don't offer noise cancellation and do allow environmental noise in, I don't mind so much. As someone who for personal safety reasons wants to be extra alert with an increased awareness of my surroundings, these earbuds achieve what they're designed to do and perfectly fit my needs.

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Najkorisnije kritičke
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Great idea, still needs refining

WF-L900 2022.06.13 autor Lordposh (Ujedinjeno Kraljevstvo)

Bought these when they first launched, they are comfortable to wear and the sound quality is excellent. However, the software needs refining as they have a tendency to stop playing if you for example sneeze, I also found whilst they would be ideal when out riding my bike given the design lets you hear ambient noises around you, they would stop playing due to wind noise. I still feel there is very good potential with these as they just need a few minor issues addressed.

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Recenzije kupaca: 346

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Linkbuds UC - Probaby skip buying it

WFL900/H 2023.03.16 autor caznaran (SAD) Provjereni kupac Provjeren

NOTE - This is a review for the product "LinkBuds Truly Wireless Earbuds - Teams Certified Version - Model: LinkBuds UC". The model does not exist at the time I registered the product on the Sony US site, so I had to register it as a random WF-L900 headset. This product did not have a single review at the time of purchase, so I decided to take a "leap of faith". Disadvantages: - They do not feature noise cancellation. But I didn't choose them for that but wanted them to have the best ambient noise possible since I would be using them to commute to work. - They do not have volume up/down buttons or gestures. THIS IS IMPORTANT! - Microsoft Teams functions can only be activated on the left earbud. You can't change what this headset does, so if you want to customize any gestures, you can only do it on the right earbud, and options are limited. - If you activate the voice assistant, it doesn't read notifications to you automatically, you will have to ask it from time to time. - Battery time is low, compared to similar cost options. Advantages - By design, they have the best ambient noise you can ask for, it is simply the best choice if you want to be aware of your surroundings while commuting to work. - The integration with Microsoft Teams is natural and very useful when you use the USB dongle. Too bad you don't have the same experience when using it on your cell phone with the same application. No mute/raise hand features when using Teams on your smartphone.

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Odgovor odjela Sony North America Customer Support
2023.03.17

Thank you for sharing your review of the LinkBuds Truly Wireless Earbuds. It's great to hear your thoughts on the product, and your feedback will be helpful for others who are considering purchasing these earbuds.

It's good to know that the ambient noise feature is excellent for commuting, and the integration with Microsoft Teams is helpful with the USB dongle. However, it's unfortunate that there are limitations to the customization of gestures and the lack of volume control.

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

Regards,
Carl

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Great buds

WF-L900 2023.03.14 autor Aled2479 (Ujedinjeno Kraljevstvo)

So happy with these buds they are perfect for my needs including online meetings

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LinkBuds S

WF-L900 2023.03.01 autor Bracko1 (Irska)

Very neat and easy to use. Comfortable in the ears. Great sound.

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très bon produit

WF-L900 2023.02.28 autor fregate01 (Francuska)

J'ai acheté ce produit ce mois et j'en suis très content (qualité son)

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Eigentlich zehn Sterne wert.

WF-L900 2023.02.25 autor griga_st (Njemačka)

...ABER: Ich benutze die LinkBuds in die Arbeit. Akku hält circa vier Stunden. Mir wurde reichen die Kopfhörer einzeln zu benutzen. LEIDER in dieser Konstellation funktioniert nur der rechte Stöpsel. Der linke funktioniert (einzeln) nicht. Ich hoffe, lässt sich durch Update verbessern. Dann kaufe ich gleich zehn Stück. PS. Warum werden die MBH22 nicht mehr angeboten?

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Odgovor odjela Sony Support DE
2023.03.02

Hi griga,

vielen Dank für dein Feedback.
Beachte bitte Folgendes:
-Die Betriebsdauer kann je nach den Einstellungen der Headset-Funktionen und den Nutzungsbedingungen von den Zeitangaben oben abweichen.
-Je nach der Einstellung der Headset-Funktionen und den Nutzungsbedingungen kann der Akkuverbrauch der linken und rechten Einheit unterschiedlich ausfallen. Dabei handelt es sich jedoch nicht um eine Fehlfunktion. Mehr Informationen findest du hier: https://bit.ly/3J3AF3Z
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://bit.ly/3ml4Zzn
Hadir @Sony Support DE

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Leicht und kompakt

WF-L900 2023.02.24 autor rohelejaan (Njemačka)

Gute In-Ear-Kopfhörer, die auch die Außengeräusche durchlassen. Ideal beim Joggen, Rad- und Motorradfahren.

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Plutôt bien

WF-L900 2023.02.21 autor bmrg (Francuska)

J'ai acheté ces écouteurs il y 3 semaines. Au bout de 5 jours, l'un des écouteurs ne fonctionnait plus, mais... Je les ai échangés, et depuis, plus de soucis. Sinon, le son est bien, c'est un peu perturbant d'entendre l'extérieur en même temps. L'appli est un peu compliquée, mais on s'y fait.

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Soundqualität sehr gut

WF-L900 2023.02.16 autor Bernie1156 (Njemačka)

Die beigelegten Zettel sind unlesbar und der QR- Code der aufgedruckt ist, wird nicht erkannt. Habe über den Umweg der Sonyseite im Internet dann herausgefunden wie die Buds zu bedienen sind. Der Trick mit klopfen auf die Backe funktioniert übrigens nicht.

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Odgovor odjela Customer Service
2023.02.20

Hi Bernie1156,

Da wir mehr Informationen benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: http://bit.do/fJYmt (kopiere den Link und füge ihn in ein neues Browserfenster ein).

Gehad @Sony Support DE

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Très bon écouteurs

WF-L900 2023.02.13 autor Hôtel (Francuska)

Bien pour écouter des podcast ou la radio . Pour la musique c.est correct mais sans exigence .

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Great resolves

WF-L900 2023.02.12 autor HushBasset (Ujedinjeno Kraljevstvo)

Comfy, great audio, lightweight, great price.. really enjoying the experience.

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Superb

WF-L900 2023.02.09 autor BigCol (Ujedinjeno Kraljevstvo)

Lovely quality even on a crowded loud bus. The bass and treble are amazing with the Eq.

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Fast zu leicht und nicht ganz stabil im Ohr.

WF-L900 2023.02.08 autor c rueck (Njemačka)

Suuper Klang, interessantes Konzept, leider fast zu leicht und nicht immer sicherer Sitz im Ohr.

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Odgovor odjela Sony Support DE
2023.02.14

Sehr geehrter Herr c,

vielen Dank für dein Feedback. Wir leiten es bezüglich des Gewichtes intern weiter, damit es berücksichtigt wird. Hier findest du eine Anleitung zum Tragen des Headsets: https://bit.ly/3YPzpYh
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: http://bit.do/fMnKn.
Hadir @Sony Support DE

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Noch besser, als erwartet!

WF-L900 2023.01.28 autor Stuli (Njemačka)

Die LinkBuds sind nicht meine ersten true-wireless-in-ears aber auf Anhieb meine liebsten. Die Anatomie ist (für mich) ganz hervorragend. Passt wie angegossen, wackelt so gut wie nie und ist superleicht. Die Teile sind viel kleiner, als die Bilder vermuten lassen. Den Sound empfinde ich als sehr ausgewogen und für den Zweck genau richtig. Die Akkulaufzeit ist nicht weltbewegend aber für meine Belange mehr als ausreichend. Das smartphone muss man schließlich auch täglich laden. Ich finde das Gesamtpaket wirklich überaus gelungen!

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Der Sound ist gut, der Empfang mies

WF-L900 2023.01.28 autor chris7809 (Njemačka)

Es gibt bei verschiedenen Bewegungen mit dem Oberkörper Aussetzter beim Empfang. Sehr nervig. Die scheint auch schon eine ganze Weile so zu bestehen... Der Sitz ist gut, es dauert bis man sich an das Handling beim Einsetzen gewöhnt hat.

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Odgovor odjela Sony Support DE
2023.01.30

Hi chris7809,

vielen Dank für dein Feedback. Stelle bitte sicher, dass du das Gerät mit einem der kompatiblen Geräte nutzt: https://bit.ly/3wIyiOe
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: http://bit.do/fMnKn.
(Kopiere den Link und füge ihn in ein neues Browserfenster ein)

Hadir @Sony Support DE

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Lightweight and comfortable

WF-L900 2023.01.24 autor lord avalon (Ujedinjeno Kraljevstvo)

Bought these a week ago for a very reasonable price. The instructions provided are very clear, and I soon was able to fit the Buds without any trouble. The sound, though not His more than acceptable, but don't expect booming bass. The bonus for me is that they do not go into the inner ear, but remain in the outer part, so are very comfortable and easy to wear. They have never fallen as I move around. Blue tooth connection is very easy. All in all an excellent product.

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SUPER SON

WF-L900 2023.01.19 autor gonzigue (Francuska)

Tres bon son,tiens bien dans les oreilles , légers et très bonne autonomie ,boitier de rangement et recharge pratique et compact

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Vermutlich super, wie sehr vieles von Sony, ABER .

WF-L900 2023.01.15 autor markus55 (Njemačka)

Wer ist nun schuld, dass die Buds nicht passen? Die Designer von Sony oder die Natur, die meine Ohren geformt hat? An meinen Ohrmuscheln gibt es keine Vertiefung, die Halt bieten könnten. Der Verkäufer bei Digitec hat übrigens dasselbe Problem damit - und nicht nur er, wie ich später feststellte. Gut, konnte ich sie mit kleinem Verlust retournieren. Akustisch und in der Handhabung konnte ich sie leider nicht testen. Bei dieser Preislage werde ich generell Produkte, die auf den Körper passen müssen nicht mehr kaufen, ohne vorher ein (desinfiziertes) Muster testen zu können. Ich kann somit unten nicht alles bewerten.

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Odgovor odjela Sony Support DE
2023.01.19

Hi Markus,

vielen Dank für dein Feedback. Es tut uns leid zu hören, dass die Kopfhörer dir nicht sehr gut passen.
Informationen zum Tragen des Headsets: https://bit.ly/3weTVoV
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: http://bit.do/fMnKn.
(Kopiere den Link und füge ihn in ein neues Browserfenster ein)

Hadir @Sony Support DE

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Not getting listening time as advertised

WF-L900 2023.01.14 autor Whiggers (Ujedinjeno Kraljevstvo)

Only getting, 3.5 hours of listening time even with all the options off. Also only getting 2 charges per full charge of case giving me a max of 7 hours not 18 as advertised

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Odgovor odjela Sony Support Team
2023.01.19

Hi,

Thank you for your review.
We're sorry to hear that you're facing difficulties with the actual operating time of your LinkBuds. You can check this link for more info about the available operating time of the headset: http://bit.ly/3iI6dmQ
If you're still facing any issue, we recommend checking the instructions here: http://bit.ly/3XBIB1G
Also, make sure that the headset is up-to-date, you can find the latest firmware version here: http://bit.ly/3xrkeso
If you're still facing any issues, try to reset and initialize the device following the steps in these links: http://bit.ly/3zERZsU / http://bit.ly/3OfmKIL
If you need further assistance, you can contact us using this link: https://cutt.ly/X2x1D7u

Omnia @Sony Support UK

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Des écouteurs discrets qui n'isolent pas des autre

WF-L900 2023.01.14 autor Anselme (Francuska)

Bonne autonomie, très bonne qualité sonore, léger, et qui permettent de rester attentif à son entourage

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Good but not great

WFL900/W 2023.01.12 autor Bpowers (SAD)

I have AirPods and found these to try. I like the AirPods better because they are more comfortable. These earbuds hurt and I have tried the different size ear parts. They are loud and I think they have noise cancellation.

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Ovaj recenzent proizvod je primio besplatno ili je sudjelovao u programu posudbe proizvoda

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Odgovor odjela Sony North America Customer Support
2023.01.12

Hi Bpowers,

We're sorry to hear that you're having issues with the WF-L900 LinkBuds. We apologize for the inconvenience. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. Check that you are wearing the headset properly in your ears. If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.

If the headset is out of your ears, you feel uncomfortable when wearing the headset or your ears hurt.

With precise voice pickup technology with advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed using AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

If you are unable to resolve your concern, please chat the below information to Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the WFL900:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

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Good but Not Great

WF-L900 2023.01.07 autor Toolbelter (Ujedinjeno Kraljevstvo)

Product is well designed. Audio performance is good. So called Noise Cancellation is Poor. Product Support i.e. Instructions Very Poor. Why oh why not provide a video showing step-by-step using actual App menu???

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Odgovor odjela Sony Support Team
2023.01.11

Hi,

Thank you for leaving your review, and we're sorry to hear that our headphones haven't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.

Unfortunately, these headphones don't support the noise cancelling feature. You can always use the Help guide available here: https://bit.ly/3QxUVxR

To learn more about this unit, check out the following link: https://bit.ly/3XkFFqm

Mennah @Sony Support UK

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Handhabung einfach und sehr zufrieden

WF-L900 2023.01.06 autor schuetzt (Njemačka)

Bin wie nicht anders zu erwarten mit dem Produkt sehr zu frieden.

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BON PRODUIT

WF-L900 2022.12.31 autor rpicc (Francuska)

légères et agréables à porter cependant fonction réduction de bruit perfectible, (inéfficace)

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Odgovor odjela Sony Support Team
2023.01.02

Bonjour ,
Merci pour votre commentaire !
Nous sommes navrés de vous lire.
Si vous rencontrez un problème avec la réduction de bruit, veuillez suivre les étapes suivantes :
- Assurez-vous que les écouteurs sont à jour : https://bit.ly/3ClgVGf
- Réinitialiser les écouteurs : https://bit.ly/3GAxcKb
- Initialiser l'appareil : https://bit.ly/3WWX7B1
- Essayer les écouteurs avec un autre téléphone compatible "en bas de cette page, vous pouvez voir les appareils compatibles : https://bit.ly/3Z5TgDn
Notant bien que l'annulation de bruit n'est pas transférée lors des appels téléphoniques. Bien qu’elle isole l’utilisateur des bruits environnants, elle ne s’applique pas à l’autre personne prenant part à l’appel : elle pourrait entendre les bruits environnants.
Pour plus de détails, merci de consulter le lien suivant : https://bit.ly/3FdwgZ0
Si le souci subsiste, le mieux est de contacter notre Support :
https://bit.ly/3J5xLus
(Copiez-collez ces adresses dans votre navigateur)
Safwa@Sony Support FR

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Supers écouteurs, confortables et très bon son.

WF-L900 2022.12.20 autor joe56 (Francuska)

Je suis très contente de mes écouteurs, l’application est claire et facile.

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Idealno za outdoor sportove

WF-L900 2022.12.20 autor Alite (Hrvatska)

Kupljene prije dva tjedna i savršeno odgovaraju mojim potrebama, a to su: - kvalitetan zvuk prilikom telefonskih poziva u svim uvjetima - lagane i udobne za trčanje prirodom (trail) - jedinstveni otvor pruža savršen omjer zvukova iz okoline i glazbe - spajanje na dva uređaja u isto vrijeme (računalo i mobitel) Jedini minus je baterija koja traje maksimalno 3h (ne 5.5h) ukoliko slušate podcast na 80% jačine Ukoliko Vam to nije presudno (kao meni) ovo su savršene slušalice koje mogu biti čitav dan u ušima dok obavljate posao.

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Très bien

WF-L900 2022.12.20 autor Mimile lautre (Francuska)

J’ai pas encore réussi à faire fonctionner Alexa +2carractzres

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Odgovor odjela Sony Support Team
2022.12.22

Bonjour Mimile lautre,

Merci pour votre avis.
Nous sommes désolés pour la gêne occasionnée.
En ce qui concerne l'utilisation d’Amazon Alexa, nous vous invitons à consulter le lien ci-dessous :
https://bit.ly/3jjsya5
(Copiez-collez cette adresse dans votre navigateur)

Soukaina@Sony Support FR

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Excellent son et rapport qualité prix

WF-L900 2022.12.16 autor Dany69126 (Francuska)

J'ai déjà le SENNHEISER Momentum TW2, le SONY WF-1000XM3, j'ai opté pour ce modèle en remplacement car il correspondait tout à fait à mes besoin pour un prix nettement inférieur (/2) au dernier XM4 en attendant le 5. Seul point de gêne pour moi (mais c'était annoncé) et on ne peut pas tout avoir c'est l'autonomie qui est réduite. Le son est excellent chez SONY. J'adore.

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Sony LinkBuds

WF-L900 2022.12.11 autor Topper Harley (Njemačka)

Ich habe die LinkBugs knapp ein 1/2 Jahr trotz leichter Skepsis sitzen die sehr gut im Ohr. Der Sound ist schon gut aber ein bissen luft nach oen ist noch. Das einzige was mich stört ist die Bluetooth Verbindung die finde ich ein wenig schwach wenn ich das Handy in der Hosentasche habe. Wenn ich das in der Brusttasche (Jacke) habe ist die Verbindung Top.

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Odgovor odjela Sony Support DE
2022.12.16

Hi Topper,

vielen Dank für dein Feedback. Es tut uns leid zu hören, dass du Probleme mit der Bluetooth-Verbindung hast. Setze bitte die Linkbuds auf Werkszustand zurück, wie es hier beschrieben wurde: https://bit.ly/3V3devm
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: http://bit.do/fMnKn.
(Kopiere den Link und füge ihn in ein neues Browserfenster ein)
Hadir @Sony DE

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Poor Quality

WFL900/H 2022.12.08 autor Podcast Junky (SAD)

I am extremely unsatisfied with the product. The functions do not work properly, and the sound quality is horrible. It has great features, if they worked the same every time. If I cough or clear my throat, the earbuds pause. Too much dissatisfaction for one product.

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Odgovor odjela Sony North America Customer Support
2022.12.09

Hi Podcast Junky, We regret to hear that the functions do not work properly nd the sound quality did not meet your expectations. This is not the news we'd like to hear from you. We'd love to help your troubleshoot your problem and turn your experience around.

We have troubleshooting steps available on the Help Guide to fix sound quality related issue: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html

The Speak-to-Chat feature may be enabled and causes the earbuds to pause when you cough or clearing your throat. The earbuds assume you are speaking to someone. If Speak-to-Chat is enabled in advance, the Speak-to-Chat mode starts automatically when you talk to someone. The headset pauses or mutes the music which is being played. You can turn on or off this feature in the “Sony | Headphones Connect” app.


I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Erin

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Lovely idea but keep falling out.

WF-L900 2022.12.08 autor SnorbansImp (Ujedinjeno Kraljevstvo)

Great sound and the ability to hear the outside world make these perfect for commuting for me (no more missing train announcements etc) but, even with the biggest loops on, they keep falling out of my ears...

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Odgovor odjela Sony Support Team
2022.12.12

Hi SnorbansImp,

Thank you for your review.
We're glad to hear that you're enjoying your LinkBuds, and sorry to learn that you are facing issues properly fitting the LinkBuds in your ears.

We recommend following this guide on how to properly wear the unit: https://bit.ly/3hfWJOI.
Also, rest assured, we'll pass your feedback to the relevant channels for future consideration and development.

If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

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Solide Kopfhörer

WF-L900 2022.12.05 autor MerryRose (Njemačka)

Nach 3 Monaten kann ich sagen, dass die LinkBudsS solide Kopfhörer sind. Persönlich finde ich die matte Struktur nicht wirklich angenehm, aber die Soundqualität und der Bass sind sehr gut. Was mir fehlt ist die Nachverfolgung der Kopfhörer, falls man eins verlieren sollte.

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Odgovor odjela Sony Support DE
2022.12.08

Hi MerryRose,

vielen Dank für dein Feedback. Wir leiten es diesbezüglich intern weiter, damit es berücksichtigt wird.
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: http://bit.do/fMnKn.
(Kopiere den Link und füge ihn in ein neues Browserfenster ein)
Hadir @Sony DE

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Gute Entscheidung

WF-L900 2022.12.05 autor Laxikon (Njemačka)

Ich nutze die Linkbuds S nun seit ca 2 Wochen und muss sagen, dass ich sehr zufrieden bin. Das sind meine ersten kabellosen in ear Hörer, da ich gute Erfahrungen mit Sony gemacht habe, werde ich diese auch gerne weiter benutzen und empfehlen

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Super Sitz

WF-L900 2022.12.04 autor Manfred Horvath (Njemačka)

Bereue den Kauf keine Sekunde. Vielen Dank. Werde auch nach weiteren Sonyteilen Ausschau halten.

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Set your expectations

WF-L900 2022.11.14 autor OriginalMrP (Ujedinjeno Kraljevstvo)

I bought the Linkbuds knowing that they will have audio limitations, however they are very good at what they were designed for. The negative is the terrible connectivity. They suffer from a high signal dropout rate, no better than a pair of generic Bluetooth in-ears from Banggood for £100 less.

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Odgovor odjela Sony Support Team
2022.11.17

Hi,

Thank you for leaving your review, and we're sorry to hear that our headphones haven't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.

We'd like to highlight that Bluetooth wireless technology operates within a range of about 10 m (32.8 ft). The maximum communication distance may vary depending on the presence of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment.

If the connection is still dropping out, please ensure that your headphones are running on the latest software version by following this link: http://bit.ly/3posuG8.

you can also test the headphones with different compatible devices.

If the issue remains, try resetting and initializing the headphones by following the steps here: http://bit.ly/3xyu2kS & http://bit.ly/3Majw9b.

If the issue is still disrupting you, we'd love to offer extra assistance. Feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you further!

Mennah @Sony Support UK

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Super casque sans fil

WF-L900 2022.11.08 autor JPNAT (Francuska)

J'utilise depuis 3 mois et je suis très satisfait. Les buds sont légers bien adaptés aux oreilles. Le son est bon en toutes circonstances. Petit bémol sur le réducteur de bruit et sur l'autonomie un peu juste mais la recharge est rapide.

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Good idea

WF-L900 2022.11.05  (Ujedinjeno Kraljevstvo)

Like the idea of not having complete isolation, given the world around you. Never liked bunged up feeling that isolation pods give.

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Odgovor odjela Sony Support Team
2022.11.10

Hi Erasmus,

Thank you for your review.

We're glad to hear that you're enjoying your LinkBuds, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

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Don't last long

WFL900/H 2022.11.05 autor mhanson4602 (SAD) Provjereni kupac Provjeren

I bought these linkbuds in March 2022 and its now Nov 2022.They were great when I first bought them but 6 months in the speakers have a terrible sound. I only use them maybe 1.5 hrs twice a week. Not worth the money.

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Odgovor odjela Sony North America Customer Support
2022.11.17

Hi mhanson4602,

Thank you for sharing your experience with our WF-L900 LinkBuds, and we are sorry for the inconvenience. It is unfortunate to hear that you are having an audio issue with your headphones within 6 months of use. This is definitely not the experience we were hoping you would have. We'd like to help you troubleshoot the problem. If noise is heard from the LinkBuds, please perform the steps provided on this article to isolate the issue:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276315

And as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your LinkBuds to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads

If the issue persists or you may need more assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:

We value you, and thank you for choosing Sony.

Best regards,

Romeo
Sony Social Support

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Wow unbelievable sound

WF-L900 2022.11.02 autor JMaiuse (Ujedinjeno Kraljevstvo)

I bought following a recommendation from my sister. She was not wrong. It was set up for me in store and was good to go. I have found this is easy to use with a clean sound.

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Odgovor odjela Sony Support Team
2022.11.04

Hi JMaiuse,

Thank you for your review.
We're glad to hear that you're enjoying your LinkBuds, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

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Great sound and comfort

WF-L900 2022.10.26 autor Pierthinker (Ujedinjeno Kraljevstvo)

Had this product for a few weeks now and could not be happier. Sound quality is good, but the real winner here is the ergonomics. These are very small and fit very well into the ear, so you don’t even remember you are wearing them.

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Odgovor odjela Sony Support Team
2022.10.28

Hi Pierthinker,

Thank you for your review.

We're glad to hear that you're enjoying your earphones, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

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Wonderful headphones

WF-L900 2022.10.25 autor Popsfromuk2022 (Ujedinjeno Kraljevstvo)

What can I say brilliant design, comfortable, durability is great, amazing sound very surprised thoroughly a magnificent experience top product...well done Sony you guys rock again.

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Comfortable fit but poor performance

WF-L900 2022.10.25 autor SimonG1967 (Ujedinjeno Kraljevstvo)

Bought the open ring design specifically for conference call use and not wanting noise blocking or noise cancelling eaebuds. Very comfortable for all day wear but poor microphones, terrible Bluetooth range and relatively short battery life means I went them back. Audio quality is good especially for voice calls as I wanted, and OK for music (bit base light obviously due to open design) but poor microphones mean poor audio for others on calls. Bluetooth range is dire - can't leave the room that has the phone in without drop out or losing call completely.

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Odgovor odjela Sony Support Team
2022.10.27

Hi Simon,
Thank you for your review.
We're sorry to hear that Bluetooth range is not sufficient and that the microphone quality is not good, in an attempt to resolve the issue, kindly check the below:
Can you check if your LinkBuds are running on the latest software version from this link: http://bit.do/fVv4H as well as this link if the sound quality is low: http://bit.do/fVv4L and this link if you are facing issues with your voice not reaching the person during a call http://bit.ly/3Dej6en
Can you check and change the sound quality mode to priority on stable connection here: http://bit.do/fVv4S
If the issue persists we recommend resetting the headset: http://bit.do/fVv4P and initializing the headset to restore factory settings here: http://bit.do/fVv4Q
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK

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Wonderful product

WF-L900 2022.10.24 autor Johirul islam (Ujedinjeno Kraljevstvo)

It a good product. I am happy to use it. It's feet with my ears.

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Nice but not so nice

WF-L900 2022.10.24 autor Flybo68 (Ujedinjeno Kraljevstvo)

Brought after purchasing LinkBuds S. For comfort, the LinkBuds win but for performing; LinkBuds S are a better option.

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Odgovor odjela Sony Support Team
2022.10.27

Hi Flybo68

Thank you for your review.
Can you check if your LinkBuds are running on the latest software version from this link: http://bit.do/fVv4H as well as this link if the sound quality is low: http://bit.do/fVv4L
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK

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Easy to use

WF-L900 2022.10.23  (Ujedinjeno Kraljevstvo)

I've used these ear buds several times. They were very easy to connect to my mobile. The sound quality is very good and it easy to adjust the volume. I am able to hold a conversation with someone whilst still listening to my music.

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Sehr leichte und gut zu tragen

WF-L900 2022.10.22 autor Dierk Nethling (Njemačka)

Die Kopfhörer sind nicht im, sondern am Ohr befestigt. Beim Tragen kaum zu merken. Sehr schöner luftiger Klang. Natürliches Hörgefühl da offene Hörer. Das beste Ergebnis gibt es bei hochwertigen Streamingdiensten mit hoher Bitrate. Ganz hervorragend.

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Excellent

WF-L900 2022.10.17 autor Mukenshin97 (Francuska)

J'ai acheté ce produit il y à une semaine et je suis très satisfait. Facile à porter, très légère une qualité de son exceptionnelle avec réduction de bruit efficace réglable grâce à l'application Sony Headphones Connect

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Einfach super

WF-L900 2022.10.15 autor Benz70 (Njemačka)

Sehr guter Klang, sehr gut zu tragen. Habe schon in meinem Arbeitsleben viel mit Sony zu tun gehabt

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just fair...

WFL900/H 2022.10.13 autor darioloz (SAD) Provjereni kupac Provjeren

Backup headphones by my desk. No more than that. I would not recommend beyond that

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Odgovor odjela Sony North America Customer Support
2022.10.13

Hi darioloz,
Thank you for your time writing this review. We regret to hear we were not able to meet your full expectations with your new WFL900 headphones. May we know the problem so we can help and turn this experience around?

May we contact you and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris

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Wonderful sounds

WF-L900 2022.10.10 autor OAP Nanny L (Ujedinjeno Kraljevstvo)

My daughter recommended that I bought these but as an older technophobe I was somewhat reluctant. However since buying them I’ve been really impressed. I love them to the point I am learning German alongside my grandson. They were easy to set up and operate and the sound is excellent.

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Linkbuds S

WF-L900 2022.09.26 autor MehmetDEU (Ujedinjeno Kraljevstvo)

Ss a matter of fact, I bought Linkbuds S, not Linkbuds. However, Linkbuds S was not available in the product subscription menu at the moment when I wanted to subscribe. So far, I am happy with my product. I bought this product not only for casual use, but also during sleep as it is the tiniest hifi in the market. I have only to concerns: 1) The touch control functions even when in contact with other things than only finger, e.g. my pillow while sleeping. Fingerprint of the user could be an option to be used to active this function. 2) I received some buzzy sound while listening to a high volume electric guitar demonstration video. Otherwise, I am happy with my earbuds.

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Incroyable

WF-L900 2022.09.09 autor Farani (Francuska)

Tellement bien que j'en achète un de plus après avoir testé.

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Great but terrible Bluetooth Stability

WF-L900 2022.08.31 autor SCookUK (Ujedinjeno Kraljevstvo)

These are great little ear buds except the Bluetooth connectivity is terrible. I have my Sony Xperia 1 ii phone in my breast pocket and the music drops out if I turn my head to the right or look up. I have to look left or done to stabilise the connection again. I don't have the same issue with my iPhone.

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Odgovor odjela Sony support team
2022.09.02

Hi SCookUK,

Thank you for your feedback.
We're sorry to learn that your Linkbuds lose connection with your Xperia 1 II.
We recommend following the steps below to resolve the issue:
-Make sure they're up-to-date: https://bit.ly/3Qdk1jL
-Reset them: https://bit.ly/3AMFIBH
-Initialize them: https://bit.ly/3KEPnys
-Test your Xperia II with another headset.
If the issue persists, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.

Hana @Sony support UK

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These are the ear buds I’ve been waiting for

WF-L900 2022.08.18 autor Probity (Ujedinjeno Kraljevstvo)

Most of the time I prefer to be able to hear what’s going on around me, so I want buds that don’t close the ear canal. The type of buds that hang in the bottom of the ear, are not an option because they simply fall out of mine. All the other ear buds I have seen are held within the ear but rely on silicone tips to close off the ear canal so that the lower frequencies aren’t lost. These don’t work for me either because the openings to my ear canals are not circular - they don’t fit so they are uncomfortable, and they sound thin because the low frequencies are lost. So, LinkBuds, that fit in the ear but are not designed to fit into or close off the ear canal, meet my requirements very well. In use they work well and I would make the following comments: 1) The sound is very good although I would prefer slightly stronger lower frequencies. 2) They are light. 3) I’ve not run the batteries down, but the expected battery life is a little low 4) I’ve experienced some slight discomfort, but this is due to my ear shape. 5) I like the wide area tap. 6) Calls are clear for me and my caller. 7) I found setting up my Sony account to be rather slow. 8) I don’t much like the on-line “manual”. 9) I’ve not done anything with the app on my phone yet.

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Odgovor odjela Sony Support Team
2022.08.22

Hi,

Thank you for your review.

We're glad to hear that you're enjoying your LinkBuds and happy with the sound quality we always aim to deliver! We hope you continue to enjoy it for years to come & welcome to the Sony family!

As for the battery life, could you follow the instructions illustrated here: https://bit.ly/3CoruZX?

Regarding setting up an account on MySony, we were having system updates the past few days, could you try to login now from different browser and check how it goes?

Moreover, don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers!

Mennah @Sony Support UK

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Horrible sound & out of date return

WFL900/H 2022.08.15 autor TechMan666 (SAD)

The sound is low. You have to be in a quiet room for it to hear it. I am a cutter I work in refrigerator room where you hear fans all day. I have to turn the volume all the way up to barely hear it. Sony return policy is outdated. Every time I had a return something the company email me a label for free or they will take the return fee out of my refund. Do not buy these unless you work in a quiet area or if you like taking extra steps to return product.

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Odgovor odjela Sony North America Customer Support
2022.08.18

Hi TechMan666, we're sorry to hear that you have an issue with your SONY unit. It is recommended to follow this link to isolate the low level sound issues:

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445796.html

We would like to review your file to better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

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Ultimate features

WFL900/W 2022.08.12 autor Dharmaraj (SAD)

Bought this few months ago from Sony official website(https://electronics.sony.com/) and it's very nice and recommended

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Odgovor odjela Sony North America Customer Support
2022.08.15

Hello Dharmaraj, Hi 1123702152, We are glad that you like your new Sony LinkBuds headphones especially their features. Our LinkBuds headphones feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 water resistance and long battery life, LinkBuds headphones keep you ready for whatever life brings. Thank you for choosing Sony! Vincent

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Very Comfortable Buds

WF-L900 2022.08.11 autor CaptCarrot (Ujedinjeno Kraljevstvo)

Very good sound and comfortable to wear. Easy to set up

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Odgovor odjela Sony Support Team
2022.08.15

Hi,

Thank you for your review.

We're glad to hear that you're enjoying your headphones and happy with the sound quality we always aim to deliver! We're also glad to keep you as one of our loyal family members and hope you continue to enjoy it for years to come!

Moreover, don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers.

Mennah @Sony Support UK

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2. Chance gegeben

WF-L900 2022.08.10 autor Patrick4077 (Njemačka)

Ich hatte die LinkBuds bei Veröffentlichung schon mal erworben, sie aber wieder zurückgesendet, da mir der Sitz der LinkBuds irgendwie gestört hatte. In der Zwischenzeit hatte ich andere InEars getestet, welche aber bei durch andere Kriterien durchgefallen waren und auch wieder Retour gingen. Jetzt habe ich den LinkBuds eine 2. Chance gegeben. Den Sitz habe ich jetzt endlich optimal für mich einrichten können (weiß nicht, warum es beim 1. Mal nicht geklappt hatte). Der Sound ist für das offene Design gut. Auch die Lautstärke ist sehr akzeptabel. Natürlich muss man Abstriche dabei machen, aber das ist ja so gewollt. Mir gefällt es sehr gut, dass ich meine Musik hören kann, und die Ohren offen bleiben und ich etwas von der Umgebung mitbekomme. Bei InEars hatte es mich tatsächlich in letzter Zeit genervt, dass der Gehörgang wie mit einem Korken dicht gemacht wurde. Und wenn ich mal wirklich die Aussenwelt aussperren möchte, dann mach ich das mit meinen OverEars mit ANC. Was die Funktion mit dem erweiterten Touch-Bereich angeht: den habe ich erstmal ausgeschaltet gelassen, da es immer reagiert hatte, wenn man eine Maske aufsetzen oder absetzen musst. Auch Speak-to-Chat habe ich wieder deaktiviert, da es reagiert hatte, wenn es mal ein wenig windiger war oder man eine Mütze auf hatte. Das Telefonieren hat mir sehr gut gefallen, da man auch hier durch das offene Design seine eigene Stimme besser wahrnimmt und man nicht Gefahr läuft, LAUTER ZU REDEN, weil man sich selber nicht richtig hört.

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Odgovor odjela Customer Service
2022.08.15

Hi Patrick4077,
vielen Dank für dein Feedback.

Wenn die Größe der Ohrstöpsel-Aufsätze für die Größe deines Gehörgangs nicht geeignet ist oder das Headset nicht richtig in den Ohren sitzt, werden Tipp-Vorgänge oder die Spracherkennung bei Speak-to-Chat unter Umständen nicht erfolgreich ausgeführt oder Tonqualität, Rauschunterdrückungseffekte oder Anrufqualität sind nicht ausreichend. Prüfe bitte dafür die folgende Anleitung: https://cutt.ly/7Xswq9f
Unter folgendem Link findest du auch hilfreiche Hinweise zum Tragen des Headsets: https://cutt.ly/DXswO08
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche dazu unsere Website, um mit uns Kontakt aufzunehmen: http://bit.do/fJYmt

Gehad @Sony Support DE

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Comfortable to wear, dissatisfying battery life

WF-L900 2022.08.06 autor icePigeon (Ujedinjeno Kraljevstvo)

I bought it on the release day. It is comfortable to wear and have many good features. However, if you turn on all the features, the battery life lasts only about 2 hours.

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Odgovor odjela Sony Support Team
2022.08.08

Hi icePigeon,

Thank you for your review.
We're sorry to hear that you're facing difficulties with the LinkBuds available battery life.

To learn about the LinkBuds available operating times, and why is it short, please check these links: https://bit.ly/3A6bb2q & https://bit.ly/3A1h8xz.
But you can always make sure that the unit is up to date: https://bit.ly/3w6A7Ur.
You may also reset and initialize the unit, then test it once more: https://bit.ly/3y32Ony & https://bit.ly/3y4fWJg.

If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

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Love them

WF-L900 2022.08.06 autor Greige (Ujedinjeno Kraljevstvo)

I bought these after trying my partners. I loved the way they didn’t block my ears. They are perfect for wearing around the house or out walking. I have other headphones that I would wear for serious listening to music but these are my preference for everything else.

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Confortevoli ed efficaci

WF-L900 2022.07.14 autor Lucky Luca (Francuska)

Cela faisait longtemps que je cherchais un casque qui ne me ferme pas les oreilles, qui ait un bon son mais qui laisse en même temps passer les sons extérieurs afin de ne pas m'isoler complètement de l'environnement extérieur. Avec les LinkBuds, j'ai trouvé le casque que je cherchais. Bravo sony

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Beau design

WF-L900 2022.07.13 autor Kalliope 74 (Francuska)

J'ai du mal à supporter les intra-auriculaire (sensation d'étouffement, écho quant on parle et oreille qui démange) alors quand j'ai vu ses écouteurs j'ai trouvé ça génial. Au début ils m'ont fait mal aux oreilles, j'ai changé les adaptateurs (j'ai mis les plus petits) et c'était parfait. J'ai aimé leurs look, leurs légèreté, ils tiennent très bien dans l'oreille. Ce que je n'ai pas aimé c'est le bluetooth qui saute quand le téléphone est dans une poche avant, quant on fait de la marche. Mais surtout ils ont le défaut de leur qualité, c'est à dire le fait qu'ils sont semi ouvert je trouve ça génial parce qu'on a pas l'impression d'etre coupé du monde mais dans un milieu très bruyant on entend plus la musique. L'appli n'est pas très ludique et pas simple à configurer.

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Odgovor odjela Sony Support Team
2022.07.15

Bonjour Kalliope,
Merci pour votre commentaire !
Vos commentaires ont retenu notre attention.
Pour ce qui est de l'application, vous pouvez consulter le manuel qui va vous faciliter l'utilisation de l'application via ce lien : https://bit.ly/3PdxqZw.
Concernant le Bluetooth, nous vous invitons à effectuer ces étapes :
- Réinitialisation de l'appareil : https://bit.ly/3yBHXX6.
- Initialisation des écouteurs : https://bit.ly/3PgU1Er.
- Essayez les écouteurs avec d'autres produits compatibles "en bas de cette page, vous pouvez voir les appareils compatibles " : https://bit.ly/3Pq0I6E.
Si toujours pareil, pour vous assister, n'hésitez pas à nous contacter :
https://bit.ly/3nh0N14.
(Copiez-collez ces adresses dans votre navigateur)
Inas@Sony Support FR

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Love these!

WFL900/H 2022.07.08 autor mowbrayian (SAD) Provjereni kupac Provjeren

I got these because I wanted something I could wear that allowed ambient sound in for when I'm walking alone or at the gym. I'm still working out how best to have that set, but the sound quality is way better than I expected. I love the ability to be able to tap the side of my jaw or close to my ear and have it take my commands. The application to manage them is also very helpful for tips & tricks and getting everything just the way you like it :)

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Odgovor odjela Sony North America Customer Support
2022.07.08

Hi Mowbrayian,

Awesome! That's very generous of you! We're truly pleased to hear you love your new Sony LinkBuds and these delivers incredible audio, helpful companion app, and superb features. It's good to know that you are connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.

Thanks for sharing this wonderful feedback!
-Jess

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Klein - aberfein

WF-L900 2022.07.03 autor Hörer48 (Njemačka)

Als ich es vor vier Wochen kaufte, half mir mein Enkel und zeigte mir wie es geht. Ja, jetzt geht es auch ohne fremde Hilfe, dank der vielen Erklärungen. Es macht einen alten Bastler wieder jünger. Jetzt kommt Musik an meine Ohren.

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L'innovation la plus grande qualité de Sony

WF-L900 2022.06.19 autor dspaulomanuel (Francuska)

L'innovation dans le système de fixation et dans la fonction Always connected

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Disappointed

WFL900/H 2022.06.16 autor Dest44 (SAD) Provjereni kupac Provjeren

I was saving up for these earbuds thinking they would be great for work but when I got them they just don't fit nicely! I've tried all of the adjustable bands but they hurt to wear. they also are a bit touchy to fit aswell, they sometimes fall out if I don't out them in tight enough or they hurt and I can wear them for any longer than 20 minutes. I've followed the videos and I'm just not sure what I'm doing wrong or if my ears are just too small for the product.

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Odgovor odjela Sony North America Customer Support
2022.06.17

Hi Dest44, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue fitting the headset into your ears. Align the protruding part of the headset with the hole part of the fitting supporter and firmly insert the fitting supporter all the way. Do not attach the fitting supporter in a loose or skewed manner. After attaching the fitting supporter, check that there is no floating between the fitting supporter and the headset. Please follow these links for more details:

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html?search=fit

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

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The worst earphones I have bought.

WF-L900 2022.06.16 autor Alaktronics (Ujedinjeno Kraljevstvo)

They are uncomfortable in my ears and extremely painful to put in or touch when in. This might just be my ears, but ouch. They are really fiddly to fit with the bigger loops on, but fall out anyway when I eat. Don't think you can wiggle them about to make them feel more secure or for a better fit while they are playing either, you will activate some control so they can skip a track or cut off completely. Aaargh! I got them so I can be more connected, and for this they work, but high volume is not high enough and those without great hearing will struggle to have a conversation when they are in. The sound quality is not better than much cheaper ones. I think I should have gone for noise cancelling and external sound enhancement, but because they are earphones it looks like there is a no return policy so I am hoping I just lose one and have to bin them. I'm not rich enough to just stick them in a draw.

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Odgovor odjela Sony Support Team
2022.06.20

Hi,

Thank you for leaving your review, and we're sorry to hear that our product hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.

We're also sorry to learn that you're experiencing difficulty fitting the headphones, we recommend checking "How to wear our WF-L900” here: https://bit.ly/3tPMhAK.

As for the sound quality issue, could you ensure that your headphones is running on the latest software version by following this link: https://bit.ly/3posuG8? You also select the sound quality mode to your preferences as clarified here: https://bit.ly/3n7tUDi.

Additionally, could you test the headphones with different compatible devices?

Moreover, ensure to follow the troubleshooting steps clarified here: https://bit.ly/3bdUl7D.

If the above steps didn't help, try resetting and initializing the headphones to its factory settings by following these links: https://bit.ly/3vqX1qQ & https://bit.ly/3Majw9b.

If the issue is still disrupting you, we'd love to offer extra assistance. Feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you further!

Mennah @Sony Support UK

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Great idea, still needs refining

WF-L900 2022.06.13 autor Lordposh (Ujedinjeno Kraljevstvo)

Bought these when they first launched, they are comfortable to wear and the sound quality is excellent. However, the software needs refining as they have a tendency to stop playing if you for example sneeze, I also found whilst they would be ideal when out riding my bike given the design lets you hear ambient noises around you, they would stop playing due to wind noise. I still feel there is very good potential with these as they just need a few minor issues addressed.

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Odgovor odjela Sony Support Team
2022.06.15

Hi Lordposh,

We're sorry to hear that you're facing difficulties with listening to music on your WF-L900 and we're glad to hear that you're enjoying the sound quality and the design of the headphones. You can set the sound quality mode to priority on stable connection to prioritizes the stable connection https://bit.ly/3QgKfD8
Also, you can disable the Speak-to-Chat feature while you're running so the connection won't be interrupted by any external sound, you can find more info about this feature here:https://bit.ly/3tD3HQJ
If the issue is still the same, make sure that the headphones are up to date, you can find the latest firmware version in this link: https://bit.ly/3xrkeso
Test the headphones with other devices and check if the same issue will happen or not. If it's still the same, try to reset them by following the steps here: https://bit.ly/3zERZsU and then test them again. If the same issue remains, try to Initialize them from the steps here: https://bit.ly/3OfmKIL
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

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Parfait pour bosser et entendre son envirronement

WF-L900 2022.06.12 autor DayDreamer974 (Francuska)

Je bosse dans le médicale et j'ai besoin d'entendre le bruit des machines/sonettes et des patients mais quand tout ce passe bien, j'aime aussi écouter de la musique. Les LinkBuds allient parfaitement le boulot et la musique, j'entends les bruits sans m'empêché d'écouter ma musique. Ce genre d'écouteur reste un marché de niche je pense mais pour moi c'est banco donc merci Sony. Et pour ceux qui disent qu'il n'y a pas de basse, ce n'est pas l'utilité du produit même si ça aurait été bien.

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